Regent Caravans has recalled the two-stage LPG gas pressure regulator fitted to Snowy River and Newgen caravans because the diaphragm inside it can fail and let gas escape. The notice was published by the ACCC’s product safety service on 17 August 2026 under PRA number 2026/20984, and the list of affected chassis numbers attached to it runs to 3,308 entries by our count.
The instruction to owners is blunt. Stop using the regulator immediately, make sure both the gas bottle and the regulator are turned off, and contact Regent RV to have a licensed gas fitter replace the part free of charge.
This caravan gas regulator recall is not a precaution against a theoretical fault. The notice states that incidents of the regulator failing and leaking LPG have already occurred.
What the caravan gas regulator recall says
| Recall detail | Official record |
|---|---|
| PRA number | 2026/20984 |
| Published | 17 August 2026 |
| Product | Two-stage LPG gas pressure regulator, model RV-One HDJYF1001-1, AGA approval 9191 |
| Where fitted | On the A-frame at the front of the caravan, between the gas cylinders and the body, connected to the cylinders by flexible pigtail hoses |
| Defect | The diaphragm inside the regulator can fail, causing the regulator to leak LPG |
| Hazard | Explosion or fire if gas reaches an ignition source; asphyxiation if gas builds up in an enclosed space |
| Who is running the recall | Regent Caravans (contact name given as Regent RV) |
| Dates available for sale | 31 May 2024 to 26 January 2026 |
| Where sold | Nationally and internationally |
| Manufacturer country of the regulator | China |
| Remedy | Replacement of the regulator by a licensed gas fitter, free of charge |
This is a consumer-goods recall published by the ACCC, not a road vehicle recall from the federal transport department; the reason is set out below, because it changes where an owner should look.
The defect and the hazard, in the notice’s own words
The stated reason for the recall is one sentence: “The diaphragm inside the gas regulator can fail, causing the regulator to leak LPG gas.”
The hazard statement names two outcomes: serious injury or death if the gas leaks near an ignition source and causes an explosion or fire, and serious injury or death by asphyxiation if the leak causes a build-up of gas in an enclosed space. The notice then adds: “Incidents of the regulator failing and leaking LPG gas have occurred.”
That is all the record says about incidents: not how many, where, whether anyone was injured, or whether a fire resulted. Camper News AU has not examined a failed regulator and does not operate a test fleet; the defect, hazard and remedy here come from the ACCC record and the manufacturer’s recall pages.
Which caravans are affected
The ACCC notice does not give a unit count. It attaches a PDF of chassis numbers, each with a model and a model range. We extracted and counted every row in that list on 27 August 2026. The totals below are our count, not a figure published by the regulator or the manufacturer.
| Model range (as listed) | Brand | Chassis numbers listed |
|---|---|---|
| SRC | Snowy River | 1,605 |
| SRT | Snowy River | 580 |
| SRP | Snowy River | 500 |
| SRH | Snowy River | 473 |
| SRS | Snowy River | 40 |
| SRM | Snowy River | 2 |
| SRV | Snowy River | 1 |
| NGC | Newgen | 66 |
| NGB | Newgen | 26 |
| NG | Newgen | 15 |
| Total | 3,308 |
That is 3,201 Snowy River and 107 Newgen chassis numbers across 66 distinct model descriptions, from the SRS9 to bunk-equipped family layouts such as the SRC22F 3 Bunks and NGC19F 3 Bunks.
Not every chassis number starts with the same letters as its model range: 207 entries carry an LR prefix (LRH, LRP, LRT or LRV) while their model range is listed as SRH, SRP, SRT or SRC. Search for the number exactly as stamped.
The chassis number, according to the notice, is engraved on the A-frame and on the compliance plate inside the tunnel boot. Our guide to what a trailer compliance plate should show explains the other fields on that plate.
Two cautions on scope. The list is the authority, not the sale window: a caravan bought between 31 May 2024 and 26 January 2026 is affected only if its chassis number appears, and one bought outside those dates should still be checked. And the list identifies caravans, not regulators; if a regulator has been replaced since the caravan left the factory, the chassis number alone will not tell you.
Who sold them
The traders list attached to the notice names 16 dealers: 13 trading as Snowy River Caravans, from Perth to Launceston; two Green RV dealerships, at Slacks Creek and Forest Glen; and Vanari Caravans in New Zealand.
What owners should do
Work through this in order, and keep the evidence:
- Stop using the regulator now. Turn off the gas bottle and the regulator. The notice puts this step first, ahead of any check of whether your caravan is listed.
- Record the chassis number from the A-frame or the compliance plate in the tunnel boot, exactly as engraved.
- Check the number against the list. The ACCC PDF is the primary record. Snowy River Caravans and NewGen Caravans each publish a chassis-search page for the recall; both describe a voluntary product safety recall on certain models, state that the repair is carried out at no cost, and say the owner does not need to lodge a warranty claim because the preferred dealer handles the recall process.
- Contact Regent RV to arrange replacement by a licensed gas fitter. The notice gives 1800 485 031, recall@snowyrivercaravans.com.au for Snowy River caravans and recall@newgencaravans.com.au for NewGen caravans, plus the Snowy River customer portal.
- Keep the written confirmation of the replacement, including the fitter’s details. A recall remedy is a document you will want at resale.
The notice directs questions about the remedy or the handling of the recall to the ACCC, and questions about the reason for the recall or the hazard to Energy Safe Victoria and the Gas Technical Regulators Committee. Quote PRA 2026/20984 in either case.
Do not treat an odourless caravan as an all-clear. The notice describes a component that can fail; it does not say the fault is continuous or that an owner can detect it before it becomes dangerous.
Why this sits with the ACCC and not the vehicle recalls register
As our guide to vehicle recall checks in Australia explains, caravan and trailer recalls moved to the federal transport department on 1 July 2021. This one did not, and the ACCC’s own notice of that change says why: the ACCC kept “caravans and campers where the safety issue is not related to the vehicle itself but with human occupation (e.g. fridge, stove in caravan)”. A gas regulator on the A-frame is part of the occupation system, not the road-going vehicle.
The Australian Consumer Law reinforces the point. Section 128(1) applies to a voluntary recall of consumer goods “including consumer goods that have become fixtures since being supplied” where the goods will or may cause injury. A regulator bolted to a caravan is that kind of fixture. Section 128(2) requires the supplier to give the Commonwealth Minister written notice within two days of taking the recall action; section 128(3) says the Minister “may publish a copy of the notice on the internet”; and section 128(7) requires the notice to state that the goods are subject to recall, the nature of the defect, and the circumstances in which a foreseeable use or misuse is dangerous. The published notice covers each of those.
One limitation on this report. Camper News AU could not reach the federal vehicle recalls website on 27 August 2026 to confirm whether any parallel road vehicle notice exists for these caravans. Nothing in the ACCC record refers to one, and the consumer-goods pathway is the correct one for a gas component on the ACCC’s published test. Owners should still check the VIN there when the site is available to them.
What the record does not say
The notice, its advertisement and the manufacturer pages are consistent with one another. Several things an owner might want to know are in none of them:
- the number of incidents, or whether any caused injury or property damage;
- the number of caravans affected, as opposed to the chassis list we counted;
- whether the replacement regulator is the same model with a corrected diaphragm or a different unit;
- how the affected regulators were identified, given that the list spans ten model ranges;
- any deadline for the replacement, or how long the free remedy will remain available.
Where those details matter to you, ask Regent RV in writing and keep the response.
Disclosure and how we verified this report
Camper News AU is edited by Gauthier T., who works with brands in the Australian camper trailer industry, including Breath Trailer. Breath Trailer has no connection to this recall, to Regent Caravans or to the regulator concerned, and that relationship played no part in this report. Regent Caravans, Snowy River Caravans and NewGen Caravans receive the same treatment as any manufacturer under our published methodology.
We read the ACCC notice, its advertisement, the chassis list and the traders list on 27 August 2026, counted the chassis list ourselves, checked both manufacturer recall pages, and verified the Australian Consumer Law provisions against the current compilation on the Federal Register of Legislation. If the affected list, the remedy or the owner instructions change, we will update this article and log any material change on the corrections page.