Super Retail Group has recalled four XTM TTF portable fridge freezers, the 20, 30, 40 and 75 litre models sold through BCF and Supercheap Auto, because, in the words of the notice, the product “does not comply with the mandatory Australian and New Zealand flammability requirements”. The notice was published by the ACCC’s product safety service on 23 July 2026 under PRA number 2026/20983. The stated hazard is a risk of serious injury, death or property damage if the fridge catches fire.
The instruction to owners is two lines long: stop using the fridge immediately, and return it to the nearest store of purchase for a full refund.
This XTM fridge recall covers units that were available for sale from 5 September 2025 to 15 July 2026, a little over ten months, and the notice records that they were sold nationally, internationally and online. It gives no unit count.
What the XTM fridge recall says
| Recall detail | Official record |
|---|---|
| PRA number | 2026/20983 |
| Published | 23 July 2026 |
| Product | 12/24V portable camping fridge freezer, XTM TTF range |
| Reason | “The product does not comply with the mandatory Australian and New Zealand flammability requirements.” |
| Hazard | “Risk of serious injury, death or property damage if the product catches fire.” |
| Who is running the recall | Super Retail Group Pty Ltd |
| Who sold the product | SRG Leisure Australia Pty Ltd trading as BCF Boating Camping Fishing; Super Cheap Auto Pty Ltd trading as Super Cheap Auto |
| Dates available for sale | 5 September 2025 to 15 July 2026 |
| Where sold | Nationally, internationally and online |
| Manufacturer country | China |
| Remedy | Stop using the product immediately; return it to the nearest store of purchase for a full refund |
| Regulator for questions about the remedy | Australian Competition and Consumer Commission |
| Regulator for questions about the hazard | Energy Safe Victoria |
The recall advertisement attached to the notice is headed “Electrical safety recall”. That heading, and the nomination of Energy Safe Victoria for questions about the reason for the recall, are the only indications in the record of which regime the flammability requirement belongs to.
The four models
The notice identifies the affected units by model name, part number and PLU, the retailer’s product code.
| Model (as listed) | Capacity | Part number | PLU / SKU |
|---|---|---|---|
| XTM TTF20 Fridge Freezer | 20 L | CFB23020 | 717089 |
| XTM TTF30 Fridge Freezer | 30 L | CFB23030 | 717090 |
| XTM TTF40 Fridge Freezer | 40 L | CFB23240 | 717091 |
| XTM TTF75 Fridge Freezer | 75 L | CFB23275 | 717092 |
One inconsistency in the record is worth knowing about. The product table on the ACCC page and the recall advertisement both give the TTF30 part number as CFB23030, but the “other identifying numbers” line further down the same page lists CFB23230 instead. The TTF30 is recalled either way; match the model name and the PLU if the part number you find does not line up.
Only these four models appear in the notice; it says nothing about other XTM fridge models, and neither does this report.
The reason and the hazard, in the notice’s own words
The reason for the recall is a single sentence: “The product does not comply with the mandatory Australian and New Zealand flammability requirements.”
The hazard statement is also one sentence: “Risk of serious injury, death or property damage if the product catches fire.”
That is the whole of what the record says about the defect. The notice does not name the standard or clause the fridge failed, does not describe the test, and does not say which part of the appliance is at issue. It reports no incident, fire or injury, and does not claim there have been none. Camper News AU has not examined a TTF fridge and does not operate a test fleet; the defect, hazard and remedy set out here come from the ACCC record.
The Australian Consumer Law is why a notice exists at all. Section 128(2) requires a supplier who voluntarily recalls consumer goods to give the Commonwealth Minister written notice within two days, section 128(3) says the Minister “may publish a copy of the notice on the internet”, and section 128(7) requires the notice to “set out the nature of that defect or characteristic” where the goods have one. Section 128(1) lists several grounds for a voluntary recall, including that the goods likely do not comply with a safety standard in force; which ground applies here is not stated in the published record.
Who is running the recall and who sold the fridges
The notice names Super Retail Group Pty Ltd as the party running the recall and lists two sellers: SRG Leisure Australia Pty Ltd trading as BCF Boating Camping Fishing, and Super Cheap Auto Pty Ltd trading as Super Cheap Auto. The contact points given are BCF on 1300 880 764 and Supercheap Auto on 1300 175 010.
Camper News AU was unable to retrieve the BCF and Supercheap Auto recall pages on 29 August 2026; both sites refused automated requests. This report therefore relies on the ACCC notice and its advertisement, and does not describe anything either retailer may have published about proof of purchase or in-store procedure. Ask the store.
What owners should do
Work through this in order and keep the paperwork. The first three steps are what the notice says; the rest is our reading of how to carry them out in a camper.
- Stop using the fridge now. The notice puts this first, ahead of any check of the model number.
- Identify the unit. Compare the model name, part number and PLU against the table above, wherever those numbers appear on the fridge, its carton or your receipt.
- Return it to the nearest store of purchase for a full refund. Call BCF on 1300 880 764 or Supercheap Auto on 1300 175 010 before you drive in. The notice does not say whether proof of purchase is required, so ask.
- Disconnect it from every supply. In our reading, “stop using” means unplugged from the 12/24 V outlet, any 240 V adaptor and any hard-wired camper circuit, not merely switched off. A fridge fixed in a slide or drawer has to come out: the remedy is a return, not an on-site repair.
- Do not keep running it because it seems to work. The notice describes a non-compliance with a flammability requirement, not a fault you can see or hear.
- Keep the refund record. If the fridge came with a camper as a factory or dealer inclusion, tell the camper’s supplier in writing that it was returned under PRA 2026/20983.
For questions about the refund or the way the recall is being handled, the notice directs owners to the ACCC. For questions about the reason for the recall or the hazard, it directs them to Energy Safe Victoria. Quote PRA 2026/20983 in either case.
Why this sits with the ACCC and not the vehicle recalls register
A camping fridge is a consumer good, so its recall runs under the Australian Consumer Law and is published by the ACCC’s product safety service. Road vehicle recalls, including those for caravans, campers and trailers, moved to the federal transport department on 1 July 2021, but the ACCC’s notice of that change kept two relevant categories on its own site: “vehicle accessories (i.e. after-market parts that are not intended to be integrated into the road vehicle), that are consumer goods”, and “caravans and campers where the safety issue is not related to the vehicle itself but with human occupation (e.g. fridge, stove in caravan)”.
A portable fridge is in the first category in the back of a ute and the second in a camper’s kitchen; either way, the ACCC record is the one that matters. Our guide to vehicle recall checks in Australia explains the split, and the Snowy River and Newgen gas regulator recall is another camper component recalled through the consumer-goods pathway. For a camper trailer owner the consequence is the same: the trailer and the appliances in it are checked in different places.
What the record does not say
The notice and its advertisement agree apart from the TTF30 part number. Several things an owner might want to know are in neither:
- which flammability standard or clause the fridge failed, and what test was carried out;
- whether the non-compliance lies in the cabinet, the electrical components or elsewhere;
- whether any fire, incident or injury has been reported;
- how many units were sold across the ten months, or how many remain in use;
- whether proof of purchase is required, whether the refund covers accessories bought with the fridge, and how long the remedy will remain available;
- whether other XTM fridge models were assessed against the same requirement.
Where those details matter to you, ask Super Retail Group or the store in writing and keep the response.
Disclosure and how we verified this report
Camper News AU is edited by Gauthier T., who works with brands in the Australian camper trailer industry, including Breath Trailer. Breath Trailer is not a party to this recall and, to the editor’s knowledge, has no relationship with Super Retail Group, BCF, Supercheap Auto or the XTM brand; that relationship played no part in this report. Super Retail Group and the XTM brand receive the same treatment as any manufacturer under our published methodology.
We read the ACCC notice and downloaded its recall advertisement on 29 August 2026, compared the model, part-number and PLU fields between the two, and verified the Australian Consumer Law provisions against Compilation No. 165 on the Federal Register of Legislation. If the affected list, the remedy or the owner instructions change, we will update this article and log any material change on the corrections page.